Frequently Asked Questions

These are some of our frequently asked questions.

For more information on PRO Auto Repairs please contact us on 1300 769 171.

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Frequently Asked Questions

These are some of our frequently asked questions.

For more information on PRO Auto Repairs please contact us on 1300 769 171.

Get A Free Quote

Competitive pricing guaranteed. 100% Spam free. No hassles.

Home | About | Frequently Asked Questions

CAN YOU MATCH THE COLOUR OF MY WHEELS?

Yes, we have most colours pre mixed and our technicians have the ability to match on site in our mobile vehicles.

DO YOU HAVE LOCKING WHEEL NUTS?

No, you must ensure you have these when we arrive as the wheel will need to be removed for repair regardless of the damage.

SHOULD I HAVE THE WHEELS CLEAN BEFORE THE REPAIR/REFURBISHMENT?

Yes, this will greatly aid the quality and efficiency of the repair.

HOW DO I KNOW IF MY WHEELS ARE OF DIAMOND CUT NATURE?

If the wheel is of a highly polished mirror finish, there is a good chance it is diamond cut. If you look closely at the wheel and see lots of tiny scores (similar to a traditional vinyl record) then it will be diamond cut.

CAN YOU CHANGE THE COLOUR OF MY WHEELS?

Yes, this will however incur an additional cost due to the amount of product required. For specific colour changes (e.g. blacks, gun metal, grey etc.) please ring ahead.

CAN YOU REPAIR CRACKED OR BUCKLED ALLOY WHEELS?

No, in most circumstances we do advise you replace the wheel due to safety concerns.

WHAT SORT OF PRODUCT DO YOU USE?

We only use the highest quality Australian branded products. We do not use any illegal or inferior products.

HOW LONG WILL THE REPAIR TAKE?

This depends upon the size of the damage to the alloy. A simple standard repair will be approximately 45 minutes. If you have more than one wheel, the time is usually less for the additional wheels.

HOW LONG DOES IT TAKE TO DRY?

Fully hardened it will take around 48 hours, although it will be touch dry in 30 minutes.

HOW SOON AFTER THE REPAIR CAN I DRIVE THE CAR?

As soon as we are finished you are able to drive within 60 minutes, but we advise you leave it a few hours for optimal results.

WHEN CAN I WASH THE CAR?

It is recommended that you leave this for 48 hours. Avoidance of chemicals and pressure washers is strongly advised to prevent any faults occurring.

I HAVE LACQUER PEELING OFF MY ALLOY, CAN YOU FIX IT?

This sounds like it has had a poor repair in the past and the area was not prepared correctly. We would need to assess this further to give you a firm answer.

DO YOU WORK WEEKENDS?

All of our technicians work Monday to Friday, however weekends can sometimes be arranged with prior notice.

DOES SOMEONE NEED TO BE AT THE ADDRESS FOR KEYS AND PAYMENT?

Yes, someone will need to be there with the car keys, as well as for a signature of satisfaction and payment.

HOW CAN I PAY?

We accept all major credit/debit cards and cash. Please retain the invoice for proof of purchase. All cards incur a small 2% card handling fee.

SHOULD I RECEIVE A RECEIPT/INVOICE?

Yes, please retain this as it is your only proof of purchase.

DO YOU GUARANTEE YOUR WORK?

Yes, all repairs are guaranteed for 12 months. Please note production of your receipt/invoice is required.

We do great work!